Field Service Europe 2014 (past event)
20 - 22 October, 2014
Movenpick Hotels, Amsterdam , Netherlands
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Alec Pinto
Field Service Central Associate Director
QIAGEN
Check out the incredible speaker line-up to see who will be joining Alec.
Download The Latest AgendaDay 3
Saturday, October 10th, 2015
12:20 Leveraging Your Core Competencies By Outsourcing All Or Part Of Your Field Service Operations
• Analyzing the areas in which your service department excels and reviewing areas for improvement
• Determining which operations could benefit from outsourcing (technicians, management, training, dispatch)
• Ensuring all procedures, response times, and service fees are in place and in writing
• Gaining visibility into service performance and delivery to your customers