Diethard Vollmer

Director Customer Care Solutions Europe
Carestream Health

Diethard is General Manager of Customer Care Solutions Business in Europe, overall P&L responsibility for the business related to the Services of the company’s medical imaging systems. This includes services revenue, service delivery & costs and ensuring outstanding customer satisfaction for professional services and maintenance services.

Check out the incredible speaker line-up to see who will be joining Diethard.

Download The Latest Agenda

Day 1

Monday, August 10th, 2015

10:10 Workshop B: Segmented Service Portfolios: Design Around Customer Needs

15:10 Panel Discussion: Developing An End-To-End Technology Roadmap

Identifying gaps in your current mobility and technology offerings
Assessing which next-generation tools you plan to implement
Working with executive leadership and other departments to map out an investment and implementation strategy