Paul Oliver

Head of Field Service Worldwide
Airbus

Paul has been with Airbus for the past 10 years, and is currently responsible for deployment of 330+ field service representatives worldwide. This is Airbus’ front line technical support team based with their aircraft operators. Previously, he was Head of Customer Support for Middle East/Africa/South Asia region which included introducing the A380 into Emirates. Prior to Airbus Paul held various roles in BAE Systems in marketing, commercial contracts and sales. He holds a Bachelor of Science Degree from Nottingham University and a Masters Degree from Cranfield University.

Check out the incredible speaker line-up to see who will be joining Paul.

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Day 1

Monday, August 10th, 2015

08:35 Differentiating Your Service To Demonstrate Superior Value

Developing tools to compete against low-end competitors in a commoditized market
Synthesizing corporate marketing efforts to ensure your customers understand the value of your service
Compiling a tool kit to justify higher prices (what must be highlighted about your service)