Field Service Europe 2014 (past event)
20 - 22 October, 2014
Movenpick Hotels, Amsterdam , Netherlands
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Tim Francis
European Services Manager
SPG Packaging Systems
Day 2
Thursday, September 10th, 2015
17:00 Making Service Part Of The Solution: Moving Away From Break/Fix
•Transforming service from product repair to value add
•Remaining profitable while incorporating licensing and maintenance fees into service contracts
•Integrating service into end-to-end customer solutions